
Comprehensive Curriculum
Gain in-depth knowledge and practical skills required to succeed in Assisted Living.

Expert Instructors
Learn from industry experts with years of experience in the field.

Career Advancement
Take the next step in your career with our specialized training program.
About the Course
Are you passionate about making a difference in the lives of others? Our Arizona Assisted Living Training School equips you with the expertise and confidence to excel in the dynamic field of Assisted Living. Whether you're just starting or looking to advance your career, our program is designed to meet your needs. Take the first step towards a rewarding career in Assisted Living today!

Meet Your Instructor
Hi, I'm Chris Pfund, and I'm thrilled to share my knowledge and experience with you. I've spent years in the Assisted Living industry, overcoming challenges and achieving success. My goal is to empower you to reach your full potential in this field.
Curriculum
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1
Module 01 - Orientation and Overview Caregiver
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Welcome Video
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Caregiver School Overview
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Module 01 - Orientation and Overview Caregiver
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Table of Contents
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Educational Goals
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Course Outline
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Caregiver Training Modules
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CNA/LNA Training Modules
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DCW Training Modules
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Introduction
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Residents and Where They Live
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A resident’s care team
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Resident Rights
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Health Insurance Portability and Accountability Act (HIPAA)
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HIPAA Video
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Your role in protecting resident rights
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Resident Rights Video
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Levels of Care in Arizona Assisted Living
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Basic Job Responsibilities
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Job performance
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Understanding Your Job Duties
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Professional Conduct
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Service Plans
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Getting the Information You Need
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Establish a Routine
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Ask Again
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Good Communication
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First impressions
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Listen
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Body Language
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Business Communication
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Talking on the phone at work
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Emergency Communication
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Communicating with care team members
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Documentation and Reporting
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Documentation Video
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Observe
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Working with your supervisor and reporting
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Incident Log
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The use of restraints
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Professional Boundaries
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In Conclusion
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Quiz - Module 01
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2
Module 01A Vocabulary
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Vocabulary
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3
Module 02: Legal and Ethical Issues and Resident Rights
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Confidentiality (HIPAA)
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Video - HIPAA
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Ethical Principles
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Resident Rights
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Alternatives to Restraints
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Ombudsman
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Abuse
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Abuse Defined
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Types of Abuse
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Physical Abuse
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Psychological Abuse
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Social Abuse
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Financial Abuse
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Sexual Abuse
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Domestic Abuse
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Neglect
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Involuntary Seclusion
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Abandonment
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If Someone is Being Abused
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Mandated Reporters of Abuse
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Minimizing or Preventing Abuse
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Video - Resident Rights
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Advance Directives and Do Not Resuscitate Orders
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Video - Advanced Directives
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Quiz - Module 2
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4
Module 3: Communication
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Communication
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Video - Communication
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Effective Communication
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Non-Verbal Communication
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Barriers to Communication
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How Well Do We Listen?
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Rules of Listening
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Special Communication Skills
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Resolving Conflicts
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Video - Resolving Conflict
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Written Communication
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Basic Writing Tips
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Quiz - Module 3
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5
Module 4: Job Management Skills
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Stress Management
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Video - Stress Management
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Causes of Stress
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Causes of Stress in Assisted Living
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Signs and Symptoms of Stress
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When Stress Becomes Burnout
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Symptoms of Burnout
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Managing Stress
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Positive Affirmations
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Alzheimer’s Association’s Steps to Manage Caregiver Stress
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Problem Solving
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Quiz - Module 4
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6
Module 05: Service Plans
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Service Plans
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Video - Service Plan
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The Core Components
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Each individual responsible for the provisions of the service plan
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Service Planning Process
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Example of Service Plan
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The Role of the Direct Care Staff
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Where do we keep the service plan?
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The Clock
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Service Plan Tips
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Quiz - Section 5
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7
Module 06: Infection Control
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Common Infections
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Bloodborne Pathogens
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Hepatitis B Virus
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Hepatitis C Virus
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Human Immunodeficiency Virus (HIV)
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Video - Bloodborne Pathogens
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If an Exposure Occurs
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Standard Precautions
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Personal Protective Equipment (PPE)
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Video - PPE
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Video - Hand Hygiene
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Video - TB
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Respiratory Hygiene/Cough Etiquette
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Resident-care equipment and instruments/devices
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Care of the environment
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Handling and Disposal of Sharps
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Regulated Waste
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Blood and OPIM Spill Clean-Up
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Video - Precautions
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Video - Standard & Isolation Precautions Droplet Vs Airborne
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Video - Universal, Contact,Droplet, and Airborne Precautions with Professor Lawes
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Quiz - Section 6
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8
Module 07 - Nutrition and Food Preparation
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Introduction to Nutrition
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Dysphagia
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Video - Dysphagia
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Foodborne Illness
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General Food Safety Practices
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Handwashing
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Food Temperatures
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Video - Food Temps
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Cross-Contamination
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Clean and Sanitize
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Chemicals in the Food Service Area
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Other Hazards
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Modified Diets
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Resident Preferences
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Quiz - Module 7
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9
Module 08: Fire, Safety, and Emergency Procedures
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Safety Planning and Accident Prevention
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Emergency Planning
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Medical Emergencies
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Falls
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Fire Safety
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Disaster Drills
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Evacuations
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How to Evacuate
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How to perform a two person carry
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Relocation
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Quiz - Module 8
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10
Module 09: Home Environment and Maintenance
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General Workplace Safety
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Handling Laundry
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Video - Laundry Part 1
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Video - Laundry Part 2
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Physical Plant
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Lockout/Tagout
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Lockout Procedure
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Quiz - Module 9
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11
Module 10 - Basic Caregiver Skills
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Vital Signs
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Video - Vital Signs
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Recognizing Signs of Pain
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Video - Pain Assessment
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Video - Pain Types
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Diabetes
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Video - Type 1 Diabetes
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Video - Type 2 Diabetes
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Video - Blood Sugar Levels
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Video - Insuline Types
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Video - Insulin Mnemonic
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Video - Administering Insulin
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Determining A Change in Condition
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What to Do If A Change in Condition Is Noted
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Activities of Daily Living
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Video - ADLs
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Person-Centered Care
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Video - Patient-Centered Care
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Transfer and Ambulation
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Video - Lateral Position
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Bathing
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Video - Tub and Shower
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Video - Partial Bed Bath Upper Body
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Video - Partial Bed Bath Lower Body
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Shaving
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Video - Shaving patient
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Dressing
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Video - Dress resident w/paralyzed arm
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Perineal Care
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Video - Perineal Care (female)
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Toileting
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Video - Assisting resident with a bedpan
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Feeding
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Hydration
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Oral Care
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Video - Brushing Dentures
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Video - Mouth care on Unconscious Resident
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Special Care Needs: Oxygen, Ostomy, Catheter, And Skin Breakdown
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Video - Skin Assessment
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Pressure Ulcers
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Causes of Pressure Ulcers
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Preventing Pressure Ulcers
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Video - Making Occupied Bed
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Video - Blood Pressure Basics
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Video - How to check a radial pulse
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Video - How to count respirations
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Quiz - Module 10
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12
Module 11: Mental Health and Social Service Needs
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Understanding Our Residents
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What Is Grief and Loss?
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Looking Through the Resident’s Eyes
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Meeting the Psychosocial Needs of Our Residents
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Video - Cultural Sensitivity
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Culturally Sensitive Care
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Prejudice
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Stereotypes
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Discrimination
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The Effects of Prejudice and Discrimination
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How to Minimize Prejudice and Discrimination?
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Video - Racial/Ethnic Prejudice & Discrimination
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Managing Challenging Family Situations
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Tips for Positive Family Interactions
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Quiz - Module 11
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13
Module 12 - Caring for the Cognitively Impaired
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Introduction
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Anatomy of The Brain
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Terminology
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Introduction to Dementia
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Video - Intro on Alzheimer's and dementia care
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Types and Causes of Dementia
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Diagnosing Dementia
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Alzheimer’s Disease
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Food and Dementia
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Metabolic Disease
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Related Neurodegenerative Diseases
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Other Research
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Current Medications
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The Stages of Alzheimer’s Disease
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Behavioral History and Social Assessment
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Managing Behavior
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Video - Aggressive Language/Behavior
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Video - Agitation and Anxiety
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Video - Depression/Apathy
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Video - Hallucinations
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Video - Home Safety
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Video - Refusal to Bathe
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Video - Refusal to take medication
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Video - Repetitive Behaviors
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Video - Repetitive Questions
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Video - Sexually Inappropriate Behaviors
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Wandering
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Video - Wandering
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Assessment
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Video - Sleep Disturbances
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Video - Sundowning
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Quiz - Module 12
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14
Module 13: Skills for Basic Restorative Services
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Body Mechanics and Back Safety
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Video - Body Mechanics
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Mechanical Resident Lifting, Transferring, And Repositioning Devices
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Slips, Trips, And Falls
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Range of Motion Exercises
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Video - ROM
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Bowel and Bladder Training
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Facilitating Family and Group Actives
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Quiz - Restorative Services
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15
Module 14 - Medication Management
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Introduction to Medication Aide Training
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Video - Intro to Medication
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(Included in full purchase)
Terminology
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Med Aide Roles and Responsibilities
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Allowable Duties
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Terminology and Abbreviations
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Terminology List
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Abbreviations List
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Video - Common Medication Abbreviations
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Tools and Supplies
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Basic Fundamentals About Medications
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Medications Forms, Names, And Routes
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Video - Forms,Routes of Medication
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The Medication Management Process
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Working with The Pharmacy
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Video - Working with Pharmacies
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The Six Rights
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Video - Six Rights
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Medication Assistance Basics
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PRN Medications
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Documentation Basics
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Video - Medications & Documentation
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Common Medication Records
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Resident Refusal of Medications
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Adverse Drug Reactions
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Video - Side Effects
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Medication Errors
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Video - Reducing Medication Errors - MAR
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Video - Reducing Medication Errors - Narcotics
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Video - Glucose Monitoring
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How to Use a Glucose Meter
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Video - How to read a syringe
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Video - How to apply a transdermal patch
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Video - How to do Medication Calculations
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Video - Controlled Substances
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Quiz - Medication
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16
Module 15: Practice Quizzes
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Quiz Time
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Vocabulary Basics
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Practice Quiz 13
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Practice Quiz 12
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Practice Quiz 11
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Practice Quiz 10
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17
End of Course
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3rd To Last Step to Success! 🎉
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2nd Step: Skills Training!
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(Included in full purchase)
Last Step
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Ready to Transform Your Career?
Join our program and unlock endless opportunities in the Assisted Living industry.
$475.00